They are of low quality.
They have inherent performance issues
These are the common responses from companies when refurbishers approach to sell refurbished PCs. Many individuals and companies nurture fear and apprehensions against refurbished PCs as a result of ignorance and lack of information on these products. This stigma is not just in the corporate sector, but spreads far wider and deeper in the consumers markets too. It has been built over years and on many myths that are still doing rounds in the society. This article attempts to highlight those myths and bust them with rational explanations. This is also an earnest attempt to highlight refurbished PCs in a more positive way and the value they offer to the users.
Here are the most popular myths about these devices and the truth behind those myths:
Myth: Refurbished computers have lesser computing power (configuration) as compared to new devices.
Truth: This is not true in majority of the cases as refurbishers/remanufacturers ensure that all issues are fixed; thoroughly tested; and certified before they are brought into the market. Almost all brands make sure that their refurbished devices deliver the same or similar performance as compared to new devices. In many cases, refurbished products undergo more stringent tests than new products - meaning refurbishers do not compromise on their quality and reliability; and guarantee their performance.
Myth: All refurbished computers are used/pre-owned products that are at the end of their useful life
Myth: No Warranty or Guarantee for refurbished computers
Myth: Refurbished computers are more prone to repairs and maintenance issues
Truth: As mentioned earlier, refurbished PCs go through rigorous testing by qualified professionals before they are packed. They are as good as new when they come out of the refurbishing facilities and produce similar performance levels as that of new PCs. Today, many corporates, schools and NGOs are using refurbished computers and seldom face any repairs or serious maintenance issues. However, it all depends on 'from whom these PCs are purchased.' Always choose well organised and established refurbishers who are registered with premium organisations like Microsoft and who can produce performance certificates for each of their refurbished PCs.
Myth: Refurbished computers do not last long as new PCs
Myth: Refurbished computers are meant for schools/libraries and not-for-profit organizations
Truth: Well, given the working condition and performance, refurbished computers can be used by anybody - individual consumers and commercial establishments as well. It is true that refurbished computers were initially targeted at schools and NGOs (mostly in the US) to give a push to these products and let people use and judge them. We have now come a long way and many companies today are purchasing and using these products without any hitch or glitch. If at all anything cropped up, the refurbishers are always there to sort them out.
This knowledge series is sponsored by YNew (Microsoft Registered Refurbisher based out of Hyderabad), a pioneer in re-commerce solutions, striving to set benchmark for sale & service of refurbished computers while working closely with renowned refurbishers across India. You can visit their website to download a whitepaper on refurbished computing. The next article in this series will focus on why refurbished computers make a compelling value proposition for businesses, academic institutions and NGOs.